Pipedrive is a strong CRM that streamlines sales pipeline management. Logging into Pipedrive lets you manage leads, monitor deals, and improve sales success, regardless of your experience. This page covers Pipedrive login, troubleshooting common login difficulties, and login security guidelines.
1. How to Log in to Pipedrive
Logging into Pipedrive is straightforward and can be done in a few simple steps:
- Visit the Pipedrive Website: Open your web browser and go to pipedrive.com.
- Click on "Log In": On the top right corner of the homepage, click on the "Log In" button.
Enter Your Credentials:
- Email Address: Type in the email address associated with your Pipedrive account.
- Password: Enter your password.
- Click "Log In": Press the "Log In" button to access your Pipedrive dashboard.
- Tip: If you're using a shared computer, make sure to log out after your session to keep your account secure.
2. Logging In with Google or Single Sign-On (SSO)
Pipedrive offers the convenience of logging in using your Google account or through Single Sign-On (SSO) if your organization has it set up. Here’s how:
Log In with Google
- On the login page, select the "Log in with Google" option.
- Choose the Google account linked to your Pipedrive.
- Complete the login process.
Single Sign-On (SSO)
- On the login page, select "Single Sign-On."
- Enter your SSO credentials as provided by your organization.
3. Troubleshooting Common Pipedrive Login Issues
Sometimes, you might encounter issues when trying to log in to Pipedrive. Here are common problems and how to resolve them:
Forgotten Password
- Click on "Forgot your password?" on the login page.
- Enter your registered email address.
- Follow the instructions in the email to reset your password.
Incorrect Email or Password
- Double-check your email and password for typos.
- Ensure the cap’s lock key isn’t on, as passwords are case-sensitive.
Browser Issues
- Clear your browser's cache and cookies.
- Ensure your browser is up to date.
Account Lockout
Too many failed login attempts can temporarily lock your account. Wait a few minutes before trying again or contact Pipedrive support.
4. Security of Your Pipedrive Log In
To keep your Pipedrive account secure, consider implementing these best practices:
Enable Two-Factor Authentication (2FA)
- Go to "Settings" in your Pipedrive account.
- Select "Security" and enable 2FA to add an extra layer of protection.
Use Strong Passwords
- Avoid using easily guessable passwords like "password123".
- Use a combination of letters, numbers, and special characters.
Regularly Update Your Password
Change your password periodically to enhance security.
5. Mobile Access: Logging In to Pipedrive on the Go
If you’re always on the move, you can access Pipedrive through its mobile app:
Download the App
Available on both iOS and Android platforms.
Log In
- Open the app and enter your email and password.
- Alternatively, use the Google or SSO login options.
Stay Logged In
Stay logged in for quick access, but ensure your phone is secure.
6. Why Can't I Log in to Pipedrive?
If you're still unable to log in despite following the steps above, the issue might be more complex:
Account Deactivation:
Check with your admin to ensure your account is still active.
Subscription Issues:
Ensure your Pipedrive subscription is current and has not expired.
Technical Glitches:
Contact Pipedrive support for assistance with persistent technical issues.
Accessing your Pipedrive account is simple but ensuring secure and trouble-free login requires a bit of attention. By following this guide, you can easily log in to Pipedrive, troubleshoot any issues, and protect your account from unauthorized access.
