Whenever a ticket is updated in Freshdesk, automatically create an idea in Shorter Loop.
Freshdesk
Choose the Trigger App – Freshdesk. This is the starting point of automation. According to our use-case scenario, we must select ‘ Ticket Updated‘ as the trigger event. Connect to your Freshdesk account to capture whenever a ticket is updated.
Shorter Loop
Choose the Target App – Shorter Loop. This is the destination point of automation. According to our use-case scenario, we need to select ‘ Create Idea’ as the target event. Connect to your Shorter Loop account to create an idea triggered by Freshdesk.
Klamp makes it easy to integrate Freshdesk with Shorter Loop at no code.
See how you can get an automation workflow setup in minutes.
