Whenever a ticket is updated in Freshdesk, send an email from Cheerio automatically.
Freshdesk
Choose the Trigger App – Freshdesk. This is the starting point of automation. According to our use-case scenario, we have to select ‘Ticket updated’ as the trigger event. Connect to your Freshdesk account from which you want to capture the tickets updated.

Cheerio
Choose the Target App – Cheerio. This is the destination point of automation. According to our use-case scenario, we have to select ‘Send Email’ as the target event. Connect your Cheerio account to which you want to pass the updated tickets from Freshdesk.

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